360° Retractable 2-Tier Countertop Dish Rack with Drainage Holes
🌎 Over 100,000 happy customers worldwide!
📦 15-Day Money Back Guarantee
🔒 Safe and secure payment
Features:
- High Bearing Capacity: Designed to support multiple dishes and plates, this rack offers a stable and secure storage solution for your kitchen.
- 360° Extendable Drainage Spout: Equipped with a 360° extendable drainage spout, it allows for quick and convenient water drainage, preventing water buildup and keeping your countertop dry and clean.
- Drip Tray: The included drip tray effectively collects excess water, preventing any drips from reaching your countertop, keeping your kitchen tidy and free from water stains or puddles.
- Cup Holder with Drainage Function: Featuring a dedicated cup holder with a drainage function, it ensures proper ventilation and prevents water residue from collecting in your cups, offering a convenient and hygienic storage solution.
- Foldable Design: This dish drying rack incorporates a space-saving foldable design, allowing for easy storage and organization when not in use, helping you maximize kitchen storage space.
| Color |
White, Black |
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100% Satisfied or your money back
Our 100% money-back policy lasts for 15 days. If 14 days have passed since you received purchase, we are unfortunately unable to offer you a refund or exchange.
To qualify for a return, your item must be unused and in the same condition in which you received it. It must also be in its original packaging.
To make a return, you must present us with a receipt or proof of purchase.
There are certain situations where only a partial refund will be granted: (if applicable)
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Any item that is not in its original condition, is damaged or is missing parts for reasons that are not due to an error on our part.
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Any item returned more than 14 days after delivery.
Shipping
You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from it.
Depending on where you live, the time required to receive your exchanged product may vary.
If you are shipping an item worth more than $75, you should consider using a delivery service that allows you to track the shipment or purchasing delivery insurance. We do not guarantee that we will receive the item you return.
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Shipping Cost Responsibility: If the item is defective, damaged upon arrival, or if the wrong item was shipped, we will cover the return shipping costs.
How to start a return
Contact our friendly customer service team at [Web Mail]. They'll guide you through the process.
Refunds (if applicable)
Once we have received and inspected the returned item, we will send you an e-mail to confirm that we have received it. We will also inform you of our decision to approve or reject your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
Please note, shipping costs will not be refunded (except in cases where [Domain] is responsible as mentioned above).You'll receive an email notification once your refund is processed.
You'll receive an email notification once your refund is processed.
Late or missing refunds (if applicable)
If you have not yet received your refund, please check your bank account again first.
Next, contact your credit card issuer, as there may be a delay before your refund is officially posted.
Then contact your bank. There is often a processing delay before a refund is posted.
If after completing all these steps you have still not received your refund, please contact us at [Web mail].
Sale items (if applicable)
For the purchase of a promotional item, you will be refunded the purchase price, including promotion.
Exchanges (if applicable)
The fastest way to get the item you want is to return your current item and then place a new order for the desired one.
Gifts
If the returned item was identified as a gift at the time of purchase and sent directly to you, you will receive a gift credit equal to the value of your return. Once we have received the returned item, a gift certificate will be mailed to you.
If the item was not identified as a gift at the time of purchase, or if the gift giver preferred to receive the item first and give it to you later, we will send a refund to the gift giver and they will know that you have returned the item.
What can't be returned?
Unfortunately, we cannot accept returns on sale items or gift cards.
Please contact our Customer service at support@xtekin.com to get the return address.
1. Shipping Terms
Free shipping for orders over $35.
$4.99 fee for orders under $34.99.
2. Shipping Time
United States and Canada: 5 - 14 days
Europe: 9 - 20 days
Latin America: 10 - 35 days
Other countries: 14 - 30 days
Busy Season: 10-30 Days
Some exceptions should be expected. As some countries have particular Customs procedures.
Our products will reach you, even if you’re in a distant area! (though keep in mind that it’ll take a bit more time).
The delivery dates provided are calculated using an estimation based on the shipment date, and taking the transit time into account.
Having an incorrect shipping address, inclement weather, Customs procedures, and diverse circumstances that escape our control may affect the delivery time.
Keep in mind that import duties, along with any other fees and applicable taxes are not taken into account in the item’s price, or the shipment charges and are the responsibility of the buyer.
FAQs
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Orders from US should take less than a week for standard shipping and usually 3 days for express shipping. Other countries can take an estimated 1-6 weeks (varies from product to product) due to distance travelling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Notice: There are certain delays on all carriers due to the global pandemic. However, We are working around the clock with our shipping partners to ensure that your order reaches you as soon as possible. These times are certainly challenging but we hope we’ll get through this temporary phase soon and keep delighting you with our best service possible. We are sincerely thankful for your continued support and business.
Contact us
If you have any questions about shipping and delivery, please contact us:
Email: support@xtekin.com